Five ways to make a website easier to use

Start with the outcome

Before choosing tactics, define the business result the work should support. This keeps activity focused and makes measurement more useful.

Make the foundations reliable

Good tracking, clear messaging and a usable destination are more valuable than simply increasing volume. Fix the basics before adding complexity.

Review what the data actually says

Look for patterns over a sensible period, compare quality as well as quantity, and use findings to choose the next practical improvement.